Coffee Quality
14 mentions
"Best cold brew in the city — smooth and not too bitter."
Ambience
11 mentions
"Love the cozy, quiet corner. Perfect for working or catching up."
Friendly Staff
9 mentions
"The barista remembered my order from last time. Small touch, big impression."
Food Quality
7 mentions
"The avocado toast is absolutely worth every rupee."
Slow Service
8 mentions
"Waited 25 minutes for a cappuccino on a busy Saturday afternoon."
Pricing
5 mentions
"Great food but the sandwiches feel slightly overpriced for the portion size."
WiFi Reliability
3 mentions
"WiFi kept dropping during a 2-hour work session."
Recent Trend
The last 10 reviews show a clear improvement in ambience-related sentiment following recent interior updates. Service speed remains the most cited concern, particularly on weekends.
Priority Action Areas
1Add a dedicated barista during Friday–Sunday peak hours to reduce wait times
2Review sandwich and snack pricing — a small reduction or larger portions could ease the value perception
3Upgrade or extend WiFi coverage — several remote workers are repeat visitors who cite connectivity issues